# How a Grocery Retail Chain Enables Its Security Operations Center with Veoci

## Scalability and Flexibility for a robust SOC

This grocer’s security operations center (SOC) is in constant motion, fielding between 6,000 and 7,000 actions each week for 100 plus stores, offices, and distribution centers. Veoci gave the SOC team an opportunity to consolidate incident management, business continuity, and mass notification into one platform, all while providing the flexibility to make changes that meet a diverse set of operational conditions.

#### All security, resilience, and response operations in one place

Veoci’s flexibility gave this grocer the opportunity to move incident response, business continuity, mass notification, and other critical security operations center (SOCs) operations into one location.

#### More flexibility during day-to-day operations

Flexibility and simple configurability lets this grocer and it SOC make critical process changes when they need all in-house.

#### Better Data Visibility

Airport staff and leadership can quickly find critical information through GIS mapping, smart filters, and automatic data organization.

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## What Our Customers Are Saying

Our team can spend more time being productive out in the field and less time at the desk doing paperwork or looking for documents.

- **Adam Quartarolo**  
  Landside Supervisor for Busing and Construction  
  SJC

Going from paper filing cabinets and desktop applications to Veoci has been significantly helpful for me. It’s made our full process consistent and very easy to manage.

- **Stacy Paquette**  
  Environmental Health Specialist, State of Hawaii Department of Transportation Airports

Having this has been incredible. It's done more than I imagined we'd be able to do. We keep finding ways to make it better and keep progressing forward.

- **William Karnadi, CEM, CBCP**  
  Director of Emergency Management and Business Continuity Planning  
  Syracuse University

This is the best company with the best customer service that I have ever seen. Absolutely amazing.

- **Tiffany Strong**  
  University of Alabama Police Department

This platform has significantly improved our efficiency, accountability, and ability to meet compliance standards across our facilities.

- **John Williams**  
  Former Senior Director, Public Safety, Emergency Management & Safety, Valley Health